COMPETENCIES

• Customer service
• Detail-oriented
• Microsoft excel and office skills
• Teamwork
  Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact KEFENTSE FEZEKA GUNGQISA.

• Responsibility for the support of the service department and service engineers
• Supporting the sales department in regard to spare parts
• Correspondence with LWN/MCR/LCC spare part managers and clients
• Handling of enquiries
• Technical clarification in regard to spare parts and/or recommended spare parts lists and offers.
• Preparation of quotations and spare parts proposals including Tender Assistance for all Spare parts business proposals.
• Pro-active offering of modification kits and exchange programs, Specials.
• Follow-up for quotations and evaluation of reasons for not received orders.
• Follow-up on outstanding payments
• Filing, Scanning, Archiving Spare Parts related documentation.
• Booking and invoicing of spare parts, service and warranty orders and follow up.
• Forwarding of shipping documents to customers.
• Checking of sales invoices
• Monitoring of debtor’s accounts and active collection of outstanding invoices together with accounts department
• Arranging and despatching of quality certificates
• Processing of complaints regarding spare parts orders
• Journal duty (availability as agreed)
• Preparation of proposals for stock keeping