Are you a detail-oriented professional with a passion for customer service and sales? Join our clients dynamic team as a Customer Service and Parts Coordinator. In this role, you’ll be the critical link between the customers, service centers, and internal teams—ensuring seamless processing of orders, accurate pricing, and consistent follow-through on aftermarket services. Apply now or email your profile to apply@stellar-recruitment.com to get in touch with our team!

QUALIFICATIONS

• Minimum of two years of relevant experience or an equivalent combination of education and experience.
• Proficiency in ERP systems; experience with SAP is considered an asset.
• Knowledge of spare parts sales, equipment manuals, and the quotation/sales order process.
• Strong ability to manage multiple tasks simultaneously, including emails, work orders, and picklists.
• Excellent interpersonal and communication skills, with a proven ability to build lasting client relationships and collaborate cross-functionally.
  Job Types: Full-time, Fixed term contract
  Contract length: 6 months
  Pay: $20.00-$24.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In perso

• Process quotations and sales orders in the ERP system while verifying pricing margins and ensuring accuracy.
• Analyze competitor pricing, assist with pricing structures, and provide market feedback to support strategic decision-making.
• Support technical inquiries by interpreting equipment manuals and facilitating communication between teams and customers.
• Collaborate with the aftermarket department to enhance processes, analyze performance metrics, and develop marketing and training materials.
• Ensure timely communication with customers regarding inquiries, shipment schedules, tracking numbers, and service updates.