Company
thyssenkrupp nucera Italy is the Italian branch located in Milano, specialized on design and supply of electrochemical plants for the production of green hydrogen as well as chlorine and caustic soda. With more than 20 years experiences the company is offering new-build and service solutions in many regions of the world.

SKILLS, QUALIFICATIONS AND ABILITIES

The ideal candidate should meet the following requirements:

• At least 5 years of work experience in after-sales, preferably in engineering companies;
• At least 2 years’ experience as team coordinator, supervising technical and commercial documents;
• Good interpersonal and communication skills at various levels (internal/external, verbal/written);
• Determination to achieve challenging targets;
• Analytical synthesis and problem-solving skills;
• Autonomy in decision-making, initiative;
• Ability to organize and plan activities to assign priorities and meet deadlines;
• Competence in IT systems: MS Office package and ERP software;
• Fluent in English language, both written and spoken;
• Good will, proactivity, ability to both individual and teamwork.

MAIN RESPONSIBILITIES AND CONTENTS

• Collection, analysis and record of customer requests;
• Preparation and revision of technical-commercial offers (pricing, delivery times, commercial terms) of the assigned customer portfolio, interacting with the other departments involved and with the customer;
• Orders entry into the ERP system and project progress monitoring;
• Finalization of supply contracts (orders confirmation, drafting of contracts, purchase orders check);
• Management of project procurement activities and support/coordination of stock and project-based material procurement, including follow-up activities of expediting, shipments and other stake-holders within the technical department;
• Preparation of reports for internal use (commercial analysis, support to Projects Controlling, Finance reporting, order acquisition forecast plan, update of annual sales budget);
• Handling of customer claims on relevant orders up to closure and reporting.