Parts Coordinator at Visual Edge IT

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

24.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office 365, Inventory Control, Warehouse Operations, Forklift Operation, Shipping and Receiving, Communication Skills, Problem Solving, Time Management, Pallet Jack Operation, Hand Truck Operation

Industry

IT Services and IT Consulting

Description

Empowering Businesses. Enabling Success. At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care. With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success. Job Summary: The Parts Coordinator is responsible for managing the receipt, stocking, and processing of parts within the warehouse. This role ensures accurate inventory control, supports technicians with urgent requests, and assists with shipping and receiving activities. The position plays a key role in maintaining efficient warehouse operations and supporting service teams. Key Responsibilities: • Receive parts, verify against purchase orders and packing slips, and report discrepancies to purchasing. • Process warranty returns from technicians. • Assist technicians with urgent walk-up requests. • Process daily ILC parts transfer requests. • Respond to email inquiries and research inventory issues. • Support supply team with receiving, restocking, pulling orders, and shipping as needed. • Run Technician Restocking Report twice weekly; update stocking codes and adjust min/max levels based on usage. • Manage Technician Temporary Stock Report; pull obsolete inventory and market slow-moving items to other regions. • Assist with unloading trucks using forklift or direct pickups to Inventory Control Manager. • Commit purchase receipts to Doc Record daily. • Process inter-branch shipping requests at designated times. • Collaborate with service team, dispatch, and purchasing concerning escalations. • Participate in quarterly and year-end inventory cycle counts. • Maintain a clean and organized warehouse environment. Required Skills and Qualifications: • Proficiency in Microsoft Office 365 Suite • Ability to prioritize workload and meet deadlines. • Strong oral and written communication skills. • Team-oriented problem solver with ownership mindset. • Ability to operate pallet jack, hand truck, and forklift. Preferred Skills and Qualifications: • Previous warehouse experience. • Familiarity with inventory management systems. Physical Demands and Environment: • Frequent lifting and moving of parts up to 40 lbs. • Standing, walking, and operating warehouse equipment. • Work performed in a warehouse environment with exposure to varying temperatures. Education: • High school diploma or equivalent At Visual Edge IT, we are proud to provide: Work-Life Balance Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs. Career Path We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs. Insurance Benefits We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members. 401(k) Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution. Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. VEIT participates in the E-Verify Employment Verification Program.

Responsibilities

The Parts Coordinator manages the receipt, stocking, and processing of parts within the warehouse to ensure accurate inventory control. They support technicians with urgent requests and handle shipping, receiving, and warranty returns.