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Parts Coordinator at Zhejiang Dingli Machinery Co.,ltd

West Bromwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Word, Microsoft Excel, Warehouse Operations, Forklift License, Mechanically Inclined, AWP Equipment, EWP Equipment, Phone Etiquette, Email Management, Detail-Oriented, Diligent, Positive Attitude, Team Player, Reliable

Industry

Machinery Manufacturing

Description

Responsibilities Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry. Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions. Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients. Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately. Qualifications Basic level in Microsoft Word and Excel. Experienced in warehouse operations (preferred). Possession of a forklift license is highly desirable. Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage. Demonstrates professional phone etiquette and effectively manages email inquiries. Detail-oriented, diligent, positive, a strong team player, and highly reliable.

Responsibilities

The Parts Coordinator is responsible for preparing orders, managing stock control, and processing warranty claims. They will also handle customer service inquiries and maintain accurate records.