Parts Counter - Piscataway, NJ at Foley Inc

Piscataway Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

34.08

Posted On

14 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts counter operations, Customer service, Order processing, D365, ExFlow, Mechanical knowledge, Communication skills, Selling skills, Organizational skills, Attention to detail, MS Office, Problem solving, Inventory management, Transaction monitoring

Industry

Construction

Description

JOB DESCRIPTION: * Accurately record and process phone, email, and walk in orders. * Accurately enter and maintain orders in the parts system (D365, ExFlow), monitor “tiles” which show transactions in process and action accordingly. * Communicate with customers and vendors on a regular basis. * Collaborate with warehouse and other business partners with efficiency and courtesy. * Use reference materials including books, microfiche, online resources, schematics * Investigate inquiries, issues and concerns and communicate the results accordingly. * Process and follow through with sales, credits, and all back orders. * Maintain counter sales promotional material. * Secure and record payments for all COD customers. * Initiate additional sale opportunities. * Ensure workplace safety. RECOMMENDED QUALIFICATIONS: * Parts Counter experience required. * Proven customer service experience in person or via telecommunication. * Ability to work in a fast-paced environment and handle a high call volume. * Ability to work on a team. * Bilingual, a plus. * Mechanical/Parts knowledge preferred. * Excellent communication and selling skills. * Strong organizational skills and attention to detail. * Strong computer skills, experience utilizing MS Office programs. * Ability to investigate and follow through discrepancies. Equal Opportunity Employer Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

Responsibilities

The role involves accurately processing customer orders, maintaining parts system records, and communicating effectively with vendors and business partners. You will also be responsible for managing counter sales, handling payments, and investigating inquiries to ensure efficient service.