Parts Counter Representative at Louisiana Cat

Norfolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Communication Skills, Customer Service, Inventory Management, Microsoft Office, Parts Knowledge, Order Processing, Follow-Up, Counter Sales, Technical Support

Industry

Machinery Manufacturing

Description

Description POWER UP YOUR CAREER WITH LOUISIANA CAT Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here! THE OPPORTUNITY We are searching for a Parts Counter Representative to join our growing operations at our upcoming Lafayette, Louisiana location. The person in this role will be responsible for working with customers and technicians to fill parts requirements. YOUR CONTRIBUTION Answer parts sales calls Assist customers with counter sales and inquiries Take and process customer orders Offer advice and details regarding available products Follow-up communications with customers Stock, order, and maintain proper inventory levels MOST IMPORTANT QUALIFICATIONS Required: High School Diploma Required: Strong sales consultative communication skills as role is a "customer-facing" position Required: Strong knowledge and skills of Microsoft Office software Highly Preferred: Previous experience with selling parts JOB FACTS Schedule is Monday - Friday 7:30am - 5:30pm; Saturday on-call rotation The majority of the day will be spent communicating with customers on the phone. LOUISIANA CAT BENEFITS Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health) Short- and Long-Term Disability Insurance Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies 401K Plan with Company Match Paid Holidays & Vacation Technician Tool Loan Program up to $2,000 Safety Boot / Safety Prescription Glasses Allowances Employee Discounts Credit Union Technician Career Development Program - Shop & Field Service Training SAFETY IN ALL WE DO We require strict compliance with PPE (personal protective equipment) safety regulations. We maintain compliance with all Federal, State and Local safety and company regulations. All employees must follow all Company Health, Safety & Environmental (HSE) procedures. Louisiana Cat is a drug-free workplace, including marijuana and THC products. WHY PEOPLE JOIN LOUISIANA CAT We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers. We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards. We are committed to the long-term growth and success of both our employees and customers. We have energy, focus and passion delivering results because what we do impacts our customers each and every day. We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries. We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat. We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs. WHO WE AREWe are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.ADDITIONAL INFORMATION Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans. Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information Pay Transparency Nondiscrimination Provision: click here for more information Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.

Responsibilities

The Parts Counter Representative will be responsible for answering parts sales calls and assisting customers with counter sales and inquiries. This role involves taking and processing customer orders and maintaining proper inventory levels.