Parts Counter Sales 1 at HOLT GROUP INC

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Parts sales, Computer proficiency, Parts management systems, Communication skills, Attention to detail, Self-motivation, Time management, Forklift operation, Inventory management, Sales programs, Safety compliance

Industry

Construction

Description

Parts Counter Sales 1 Department: Machine Division (MAC) Employment Type: Full Time Location: Irving Description Holt CAT is hiring a motivated Parts Counter Sales Representative for our Irving, Texas location. This position is responsible for communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining accurate and efficient processing of all parts transactions. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. We are located at 2000 E. Airport Freeway, Irving, TX 75062. The hours for this position are Monday through Friday 7:00 AM to 5:00 PM. Essential Functions · Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission · Sales of CAT parts to customers over the phone, via fax, e-mail or in person; Serves as a point of contact for parts customers (external and internal). · Completes all parts transactions for customers accurately, timely and in supportive manner to ensure customer satisfaction · Participates in all sales programs sponsored by HOLT and the dealership manufacturer that promote sales through incentives and meet or exceed specified objectives as measured by program administrators · Ensures that product information systems are kept current and new product information is updated · Assists customers by responding to after hour call outs needs by being available for after hour calls on a rotating basis · Promotes PCC orders, usage, HOLT Hose Vans, and current dealer promotions · Requires regular and punctual employee attendance · Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards · Performs other duties assigned Knowledge, Skills, and Abilities Demonstrate well-organized skills Demonstrate good phone and people skills Must be proficient with computers, Experience with a computerized parts management system highly desired Must be capable of working in a fast-paced environment Demonstrate excellent attention to detail Must have excellent attendance and work performance Must be self-motivated with a high commitment to completing tasks in a timely manner Requirements Education and Experience: · Minimum 2 years of customer service experience required; Parts store experience preferred · Must be able to obtain forklift certification Supervisory Responsibilities: · None Travel: · Local travel for training · Must have a valid drivers' license Physical Requirements: · This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office equipment and files, etc. · This role frequently communicates with others, must be able to exchange accurate information in these situations · This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines · Occasionally moves materials or equipment weighing up to 10 lbs. Work Environment: · This job is generally performed in a professional office environment · Frequently works at fast pace with unscheduled interruptions Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HCT LI-JH1 #holtcat #cat #caterpillar #partscounersales #heavyequipmentsales

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Responsibilities

The Parts Counter Sales Representative is responsible for assisting customers with parts transactions via phone, email, or in-person to ensure high customer satisfaction. They must also maintain accurate product information systems and participate in sales programs to meet dealership objectives.