Parts Counter Sales Representative at Milton CAT

Londonderry, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

38.13

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Technical Research, Problem Solving, Communication, Detail Oriented, Cash Handling, Sales Order Management, Parts Ordering, Administrative Skills, Mechanical Ability, PC Skills, Time Management, Teamwork, Dynamic Environment Adaptability, Urgency

Industry

Machinery Manufacturing

Description

Overview Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Parts Counter Sales Representatives are responsible for front-line customer service in a variety of parts ordering functions. Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts and data entry. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you are looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Rate: $27.27 - $38.13 per hour. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement – available to FT employees with 1 year+ of service Employee Assistance program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Monitor and close open sales orders and purchase orders along with other administrative needs. Greet all customers and answer phones in a polite and timely fashion. Process customer and shop orders, backorders, credits and quotes. Look up parts via supplied computer programs for CAT and other brands we service. Handle cash and credit payments and returns per procedures. Resolve customer issues or concerns as necessary. Assist with preparing and maintaining merchandise displays. Perform related duties as assigned. Qualifications High School Diploma or (GED) equivalent. Advanced PC skills with the ability to learn and teach others. Strong verbal communication skills. Strong problem-solving skills. Detail oriented with a high level of accuracy. Basic math skills. Able to lift 50 pounds. Able to work in a dynamic, fast paced distribution center environment. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Preferred Skills and Competencies: Prior industry experience. Past experience in automotive industry a plus. Basic mechanical ability a plus. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Responsibilities

Parts Counter Sales Representatives are responsible for front-line customer service in parts ordering functions, including assisting customers and processing orders. They also handle administrative tasks such as monitoring sales orders and resolving customer issues.