Parts Counter Sales Representative at Truck Centers, Inc.

Decatur, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

29.72

Posted On

30 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organization Skills, Interpersonal Skills, Parts Sales, Inventory Control, Data Entry, Technical Knowledge

Industry

Transportation/Trucking/Railroad

Description

Company Description For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com. Job Description Are you a people person with a knack for mechanics or parts? Do you thrive in environments where every day brings something new and where you can constantly grow your knowledge? Truck Centers, Inc. (TCI) is on the lookout for a customer-focused Parts Counter Sales Representative to join our team. In this role, you'll need to bring your strong interpersonal skills to help our customers find the commercial vehicle and equipment parts they need, whether in person or over the phone. This position will work at our Decatur location - located inside McLeod Express. This position will work Monday-Friday, 8am-5pm with a rotation every other Saturday. What You'll Do: Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting. Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network. Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity. Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly. Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers. Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships. Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders. Join TCI and be a part of a dynamic team where your skills will shine and your career can grow! Qualifications What We're Looking For: High School Diploma or GED 2+ years of parts sales experience is highly preferable Thorough knowledge of basic computer operations and inventory control systems Demonstrated customer service and communication skills Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook Must be able to pass a pre-employment background check, physical, and drug screen. Ability to lift or move up to 80 lbs. unassisted WHAT WE OFFER: Pay range: $19.82 - $29.72 per hour with incentive eligibility 401(k) with company match Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance Paid time off including paid volunteer time Disability insurance FSA and HSA options Company paid Life and AD&D insurance Maternity leave Employee assistance program Wellness program Company paid uniforms Company paid boot allowance Additional Information Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status. We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. Compensation: USD19.82 - USD29.72 - hourly

Responsibilities

The Parts Counter Sales Representative will assist customers in finding commercial vehicle and equipment parts, both in person and over the phone. Responsibilities include handling transactions, coordinating orders, processing returns, and maintaining customer relationships.