Parts Counter Specialist at ASCO Equipment

Little Elm, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inventory Management, Logistics Coordination, Communication Skills, Time Management, Detail Oriented, Teamwork, Computer Proficiency, G-Suite, Parts Identification

Industry

Construction

Description

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Little Elm, TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis. Responsibilities: Provide superior customer service with warm greetings and eagerness to help Ask questions to accurately identify machine make/model/serial numbers Investigate part needs and determine what additional parts would be needed Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner Accurately match orders with packing slips Collect customer payment information/POs and call on past due accounts Utilize resources, (online manuals, microfiche) to properly identify parts needed Maintain accurate parts inventory 2+ years of experience as a parts specialist is preferred Ability to work in a fast paced/high volume dealership Detail oriented, time management, and teamwork skills Excellent customer service and communication skills Proficient computer skills, and experience with G-Suite & other parts programs A personal dedication to work safety and with accountability Why Join Team ASCO? Compensation & Benefits: Paid Training & Advancement Opportunities · 100% employer-paid health insurance, 401(k) + profit sharing, and paid holidays Unique Perks: ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education Our Core Values: Honor God Develop People Pursue Excellence Grow Profitably Be Part of Something Bigger At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Responsibilities

The Parts Counter Specialist assists customers and technicians by identifying and fulfilling parts needs to minimize equipment downtime. They are responsible for managing inventory, coordinating logistics, and providing superior service via phone and walk-ins.