Parts Expert at Transwest Inc

Superior, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

30.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts Sales, Customer Inquiries Response, Order Follow-up, Data Recording, Policy Education, Inventory Familiarity, Troubleshooting Support, Order Processing, Professionalism, Communication Skills, Multitasking Skills, Customer Service Skills, Conflict Resolution Skills, Detail Oriented, Quick Thinking, Emotional Intelligence

Industry

Transportation/Trucking/Railroad

Description

Description We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry. Why join the Transwest Team? Exceptional Leadership Beautiful, Updated & Clean Environment Competitive PTO & Benefits Packages Company Training Opportunities for Advancement Quick & Efficient Interview Process We offer a full benefits package for eligible employees including: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program Essential Duties & Responsibilities: Drive parts sales. Answer incoming calls. Follow-up on orders. Respond to customer inquiries. Provide information and updates. Record departmental data and make suggestions for improvement. Document customer quality issues and make suggestions for improvement. Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc. Maintain familiarity with all inventory products and merchandising programs and ordering systems. Provide troubleshooting support and service. Process orders in a timely and accurate manner. Set an example of professionalism and positivity. Maintain an orderly and safe working environment. Additional duties as assigned. Requirements Work Environment & Physical Abilities: Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination. This position may require standing, balancing, bending or stooping for prolonged periods of time. This position requires corrected vision and hearing within normal range. This position requires the ability to work under stressful conditions or irregular hours. Required Education, Experience, Knowledge & Skills: High school diploma or equivalent. Valid driver's license and MVR in good standing. Excellent written and verbal communication skills. Multitasking Skills Customer Service Skills Conflict Resolution Skills Detail Oriented Quick Thinking Emotional Intelligence Computer Efficiency Ability to work any shift if needed. Ability to successfully complete a general abilities assessment. Ability to pass a post-offer background check, physical and drug screen. Preferred Education, Experience, Knowledge & Skills: Previous experience in a similar role. Knowledge of diesel engines, gas engines, drive train and suspension. Heavy and medium duty truck industry experience. Job Details: Type: Hourly Status: Non-Exempt Compensation Range: $22.00 to $30.00 Reports To: Parts Manager Shift: 2nd Shift (11:00 A.M. to 8:00 P.M.) Closing Date: Open Until Filled

Responsibilities

The core responsibilities involve driving parts sales, handling customer communications including inquiries and order follow-ups, and processing orders accurately. Additionally, the role requires documenting data, educating others on policies, and maintaining product familiarity.