Key responsibilities

• Identify automotive parts and components using electronic and manufacturer catalogues.
• Respond to parts enquiries from retail customers and workshop technicians.
• Provide accurate product advice and professional customer service.
• Receive, process and fill customer and internal workshop orders.
• Prepare invoices and other parts-related documentation.
• Receive, store, handle and organise automotive parts.
• Maintain accurate stock records and assist with stock control procedures.
• Pick, pack and organise parts for collection or dispatch.
• Follow up orders and communicate availability or delivery updates.
• Build positive relationships with customers, suppliers and dealership departments.
• Maintain a clean, organised and safe Parts Department.
• Assist with other parts and dealership duties as required.

About you