THE OPPORTUNITY

Hitachi is seeking a customer-focused Parts Interpreter to join the Muswellbrook team. This role involves coordinating and supplying quality parts to external customers and internal stakeholders while meeting sales targets and delivering high service levels.

• Provide parts and sundry items to both external customers and internal teams
• Identify, interpret, and source parts to meet customer needs
• Process invoices, raise purchase orders and resolve discrepancies
• Ensure sales targets are achieved or exceeded by identifying new sales opportunities and developing relationships with existing customers
• Maintain records in MS Dynamics and handle customer inquiries
• Deliver exceptional service via phone, email, or in-person
• Provide daily support to branch the operations