The job

•   Looking after trade and retail customers on the counter, phone and email

•   Making sure customers leave with everything the job needs, not just the part they asked for

•   Quoting, then following up to turn those quotes into orders

•   Entering orders accurately in MYOB and keeping customer records straight

•   Working with the warehouse on stock, picking and dispatch

•   Chasing non-stocked items through suppliers on price and lead time

•   Learning our range: diesel fuel injection, turbochargers and engine components

At senior level, you'll also

•   Look after your own portfolio of key trade accounts and grow what they buy from us

•   Mentor newer advisors on product, part identification and customer handling

•   Back up our workshop and production team on parts identification

What we're after

Ex-mechanic or diesel tech looking to get off the workshop floor? You're exactly who we want. You already know how engines go together and what the customer on the phone actually needs.

Someone who's done sales, parts or customer service somewhere it mattered. Auto, truck, ag, industrial or trade counter all count. You need to be accurate under pressure, good with people and comfortable picking up new systems.

Beyond that, we want someone who's ambitious. We're growing, and we'd rather build people up than keep hiring in from outside, so we want someone who wants to go somewhere and will put in the work to get there.

For the Advisor level: diesel knowledge is a bonus, not a requirement. If you know parts and you're willing to learn the technical side, we'll teach you.

For the Senior level: you'll have at least three years in parts and the technical depth to back it up. Tell us about the accounts you've looked after and the people you've trained.

Nice to have

•   Diesel fuel injection, turbocharger or engine component knowledge

•   Parts interpreting background in automotive, truck, ag or industrial

• •   MYOB or a similar inventory and sales system