PARTS LEAD

Toad Suck Harley-Davidson is a full-service Harley-Davidson dealership looking for a knowledgeable and passionate individual to help grow our company through effective and customer-focused service in the Parts Department. This position is vital to the success of our dealership.

Job Description

• Proactively greet and engage customers in our store
• Sells products and/or services to repair the problem and meet the customer’s needs
• Assist in keeping parts department clean and orderly
• Coordinate with Parts Manager in merchandising displays
• Controls showroom inventory to ensure maximum sales and customer satisfaction
• Interface with Service Technicians and ensure their Parts and Accessories needs are being met
• Supply cost of parts information on repair orders
• Notify service personnel and customer when special parts or back-ordered parts are received
• Assist staff when needed

Requirements

• Positive attitude, full time availability, & unique personality
• The ideal candidate must have a strong desire to succeed.
• Prior experience working with customers and providing an exceptional experience
• Handle customer complaints reasonably, showing empathy and a positive attitude
• Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase
• Become familiar and efficient with all phases of the computer system required for P&A management
• Excellent communication and collaboration skills as this position interacts regularly with all other departments within the organization

Qualities seeking

• Extremely detail-oriented
• Consistent follow-through
• Persistent drive
• Flexible mindset
• Strong communicator

Benefits:

• Full time/40 hour week including 1 hour lunch & 2 day weekends
• Health Insurance, 401k and other benefit options
• Paid Vacation
• Starting at $16/hour, including commission

Job Type: Full-time
Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Retail Sales: 2 years (Required)
• POS: 2 years (Required)
• Inventory Control: 2 years (Required)
• Cash handling: 2 years (Required)
• Customer Service: 2 years (Required)

Work Location: In perso

Please refer the Job description for details