WHAT YOU’LL GET: BENEFITS & PERKS

In addition to competitive wages, Crown Power & Equipment offers:

• Medical, Dental, Vision – 85% of employee-only premiums paid by Crown Power.
• Basic Life Insurance – $25,000 provided at no cost, with voluntary buy-up options.
• Voluntary Benefits – Critical Illness, Accident, and Short-Term Disability.
• PTO – Paid time off accrues bi-weekly and is available immediately.
• Paid Holidays.
• 401(k) Plan – Eligible after 90 days with a company match up to 4%.
• Employee Discounts on products and services.
• Relocation assistance may be available for the right candidate

What You’ll Do: Key Responsibilities

• Lead and support the parts department staff to ensure outstanding customer service and performance.
• Maintain a highly visible and approachable presence for both customers and employees.
• Manage daily parts operations: order fulfillment, inventory control, quotes, returns, warranties, and vendor relations.
• Monitor and maintain proper stock levels and ensure inventory accuracy.
• Oversee departmental processes and foster consistency across locations through collaboration with other parts managers and the Corporate Parts Manager.
• Conduct morning safety huddles and pre-shift meetings.
• Create schedules, set goals, and prioritize department tasks.
• Conduct annual performance reviews and help build development plans for service team members.
• Support cross-departmental teamwork with service and sales teams.
• Ensure compliance with safety and company policies.
• Take part in after-hours support as needed, including Saturdays and on-call rotations.
• Assist with other duties as required to ensure smooth and efficient department operation.

Requirements:

What We’re Looking For: Qualifications & Skills

• Prior experience in a parts counter or parts sales role.
• High school diploma or GED required; additional technical or vocational training is a plus
• Proven leadership skills, including the ability to mentor and develop team members.
• Strong written and verbal communication skills.
• Customer-focused mindset with a track record of resolving issues promptly and professionally.
• Exceptional attention to detail and excellent organizational abilities.
• Familiarity with agricultural and/or construction equipment, plus experience using parts lookup or inventory software.
• Comfortable using business technology and inventory management systems.
• Team-oriented with the ability to collaborate across departments to meet shared goals.

PREFERRED QUALIFICATIONS

• Associate’s or Bachelor’s Degree in Ag Business or related field.
• Prior experience in a management or supervisory role.
• Background in agriculture or construction industries.
• Familiarity with Case IH and Kubota parts.
• Experience with HBS or other dealership management software.
• Basic knowledge of financial principles related to parts operations.
• Class E driver’s license & forklift certification.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods while managing parts inventory and assisting customers.
• Regularly lift/move up to 10 lbs.; frequently up to 25 lbs.; occasionally up to 50 lbs.
• Frequent bending, stooping, reaching, and climbing ladders or step stools to access shelves and storage areas.
• Manual dexterity to handle small parts, operate point-of-sale systems, and use inventory management tools.
• Ability to sit at a desk or computer for portions of the day to manage orders, inventory, and communications.
• Comfortable working in a retail parts counter and warehouse environment, including exposure to noise, dust, and changing temperatures.
• Visual and auditory ability to safely interact with customers, team members, and vendors.

ADDITIONAL REQUIREMENTS

Candidates must successfully pass:

• Background investigation
• Drug screening
• Driving record evaluation

• Lead and support the parts department staff to ensure outstanding customer service and performance.
• Maintain a highly visible and approachable presence for both customers and employees.
• Manage daily parts operations: order fulfillment, inventory control, quotes, returns, warranties, and vendor relations.
• Monitor and maintain proper stock levels and ensure inventory accuracy.
• Oversee departmental processes and foster consistency across locations through collaboration with other parts managers and the Corporate Parts Manager.
• Conduct morning safety huddles and pre-shift meetings.
• Create schedules, set goals, and prioritize department tasks.
• Conduct annual performance reviews and help build development plans for service team members.
• Support cross-departmental teamwork with service and sales teams.
• Ensure compliance with safety and company policies.
• Take part in after-hours support as needed, including Saturdays and on-call rotations.
• Assist with other duties as required to ensure smooth and efficient department operation