Parts Manager, Diesel & Heavy-Duty Trucks at Advantage Truck Group, Patriot

Westfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

140000.0

Posted On

24 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Time Management, Communication Skills, Computer Proficiency, Attention To Detail

Industry

Truck Transportation

Description

Description Advantage Truck Group - ATG has a new opportunity for a Parts Manager to join the team on full-time basis. The Parts Manager strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. ATG has competitive pay, benefits and a supportive team environment. Moreover, we offer state of the art training programs to help you build your skills to increase your earning potential. Compensation Competitive salary + bonuses Annual salary $85,000 - $140,000 D.O.E BENEFITS on DAY ONE Medical and Dental Insurance Company Paid Short and Long Term Disability Company Paid Life Insurance 15 PTO Days OFF* during First Year (*prorated to hire date) 7 Paid Holidays per year 401K with a 4% match Environment and Culture Safe Work Standards Career Advancement Opportunities Company Training Programs Clean Modern Facilities State of the Art Equipment Employee Driven Continuous Improvement Programs Performance Recognition and Rewards Program Supportive Leadership Learning Environment Duties and Responsibilities Assist in the hiring and disciplinary needs of all parts department staff Create and manage branch parts department organizational chart; including identifying all current employees and their roles as well as needed positions. Monitor employee’s payroll records, overtime, and vacation schedules; ensuring adequate staff coverage in all roles at all times Train, mentor, motivate, counsel, and monitor performance and development of all staff (including at minimum 1 annual review to discuss progress and monthly review of training achievements) Provide technical and procedural direction to all staff. Direct and schedule activities and duties of all staff, including conducting regular department meetings to discuss problems of mutual interest and strategies, creating a more efficient operation Develop, enforce, and monitor processes to enhance customer satisfaction. Addresses all customer complaints swiftly and accordingly to company guidelines Meet daily with service and/or body shop manager to address any issues and discuss opportunities for improvement Communicate regularly with network department managers to address issues and/or identify opportunities for improvement Assist in developing forecast goals and objectives for branch department Review and monitor KPI information and additional available DMS reports to ensure objectives are met Work with staff and counterparts to assist in developing and promoting sales campaigns Regularly review with staff department MTD and YTD budget and performance. Assist in ensuring inventory levels are consistent with needs of customer market and service department; maximizing inventory turns Monitors and adjust inventory discrepancies on daily basis Ensure customer credits are issued in a timely manner Ensure core returns are processed and returned in a timely manner. Ensure required inventory returns are pulled, processed and returned as directed. Contributes to the creation of, monitors, and enforces all Network departmental Processes Enforce Safety requirements as needed Delegate tasks as needed and follow up with staff to ensure daily duties completed Required Skills and Abilities Five to ten years related experience in dealership parts department setting - REQUIRED Organizational and time management skills Strong written and verbal communication skills Strong computer proficiency Strong attention to detail Qualifications and Requirements High school diploma or equivalent required. Must have a valid state Driver’s license Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds. Must be able to maintain stationary positions throughout the work day due Must be able to bend, stretch, kneel, and squat to perform required tasks Must be able to stand and walk for prolonged periods Advantage Truck Group (ATG) is the largest Daimler Truck North America ( DTNA) dealer in New England with eight locations in Massachusetts, Vermont and New Hampshire, focused on providing a superior employee experience. ATG offers exciting career development opportunities through company paid training, and apprentice, co-op and internship programs. The company also actively gives back to the community through its charitable Haulin' 4 Hunger initiative along with supporting SkillsUSA. Join the ATG Team - Apply Today! All Candidates must pass a CORI check, criminal background check, MVR checkAdvantage Truck Group is an Equal Opportunity Employer Keywords: Truck Parts Department, Part Manager, Parts Specialist, Truck Parts Manager, ATG

Responsibilities

The Parts Manager is responsible for managing the parts department, ensuring adequate staffing, and enhancing customer satisfaction. They will also monitor inventory levels and address customer complaints in accordance with company guidelines.