ABOUT US:

Doran Motors was founded in 1979 as a family run automotive business. It grew and developed over the next 44 years taking on additional franchises. In 2022 Frank Keane acquired Doran Motors. Doran Motors is now part of the Frank Keane Group, a significant automotive business in Ireland. Doran Motors is a franchise partner for Hyundai, Skoda, Citroen, Isuzu & Maxus.
At Doran Motors we pride ourselves on delivering exceptional service and quality vehicles. As part of a franchise network, we combine local knowledge with the strength of trusted brands. This is an excellent opportunity for a driven professional to lead and develop a key department within a dynamic and expanding business.

JOB DESCRIPTION:

We are seeking an experienced and motivated Parts Manager to lead the Parts Department at our dealership in Carrickmacross. The successful candidate will oversee the day-to-day operations of the parts department, ensuring optimal stock management, excellent customer service, and efficient support to both workshop and retail customers.

ESSENTIAL EXPERIENCE:

• Proven experience as a Parts Manager or Senior Parts Advisor within an automotive dealership (experience with multi-franchise brands is highly advantageous).
• Demonstrated success in managing stock control, supplier relationships, and sales targets.
• Full Valid driver’s license

DESIRABLE EXPERIENCE:

• Experience using dealership management systems (e.g., Autoview, Kerridge/Keyloop, CDK, Pinewood, or similar).
• Strong background in Hyundai, Škoda, Citroën, or other major automotive brands.
• Previous leadership experience with a track record of developing and managing a team.

SKILLS & COMPETENCIES

• Strong knowledge of automotive parts, stock management, and manufacturer systems.
• Excellent leadership and people management skills.
• Commercially aware with the ability to meet and exceed sales/profitability targets.
• Strong organisational and problem-solving skills.
• High attention to detail with the ability to work under pressure.
• Exceptional customer service and communication skills (face-to-face, phone, and digital).
• IT literate with strong MS Office and DMS software skills.

• Manage the daily operations of the parts department, ensuring smooth workflow and high customer satisfaction.
• Oversee ordering, stocking, and distribution of genuine Hyundai, Škoda, and Citroën parts and accessories.
• Maintain accurate inventory control, including stock levels, returns, obsolescence, and audits.
• Build and maintain strong relationships with the workshop, sales team, retail customers, and trade accounts.
• Actively pursue new parts trade business.
• Monitor parts sales performance, set targets, and implement strategies to achieve departmental profitability.
• Ensure timely and accurate invoicing.
• Lead, coach, and motivate a team of parts advisors to deliver exceptional service.
• Liaise with manufacturers and suppliers to ensure compliance with franchise standards and promotions.
• Implement and maintain best practices in housekeeping, health, safety, and environmental compliance.
• Use dealership management systems (DMS) to manage stock, reporting, and performance tracking.
• Always maintain a high standard of personal presentation.
• Pro-actively contribute to departmental and inter-departmental teamwork and to be supportive of the overall company mission and related initiatives.
  NB: the job description is a guideline. The job description may be subject to change from time to time.