Pat’s Driveline is a leading provider of driveline components and driveshaft manufacturing and repair for the automotive, heavy truck, industrial and off highway industries and we are currently recruiting for a Parts Counter Person in our Red Deer branch.

POSITION OVERVIEW

The Partsperson is responsible for providing exceptional customer service by supplying parts to customers. This will require determining the customer’s needs through parts identification and effective communication. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating quotes and repair estimates, and the invoicing of parts and service.

QUALIFICATIONS

• Strong customer service focus with an ability to build and maintain lasting relationships with customers
• Excellent interpersonal, organizational and time management skills
• Excellent verbal & written communication skills
• Ability to work independently and in a team environment
• High level of integrity and a strong work ethic
• Valid Driver’s License with an acceptable Driver’s Abstract

• Customer service focused with strong interpersonal skills
• Receive parts orders from customers in person at sales counter and over the phone
• Sourcing and ordering parts from internal and external sources
• Troubleshooting and problem solving to determine customer needs
• Picking and packaging of parts orders for shipping to customers
• Receiving of incoming parts stock orders and accurately warehousing within the warehouse
• Maintain a clean, safe and professional work environment
• Follow all ISO 9001:2015 procedures
• Picking up and delivering parts to customers using company vehicle when required