Parts Person at Western Materials Handling Equipment Ltd
Edmonton, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

28.0

Posted On

04 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills

Industry

Outsourcing/Offshoring

Description

OVERVIEW:

Western Materials Handling is Alberta’s Leading Industrial Equipment Supplier. Canadian owned and operated, WestMat was founded in 1970 and became the first Toyota forklift dealership in Canada. In conjunction with our Toyota line, we are also Alberta’s only authorized dealer for Aichi scissor lifts, Load Lifter rough terrain forklifts, Heli forklifts and Kalmar high-capacity lift trucks and container handlers.
Our focus is to work together with our customer, to create material handling solutions for all their Equipment, Parts, Service, Rentals and Safety Training requirements.
Since the first day in business, our motto has been, “Our Service Built Our Company”, and we will continue to follow this motto every day.
Western is seeking a dynamic Parts Person to join our team. The Parts Person will play a key role in supporting procurement and management of parts inventory. The ideal candidate will have a passion for providing excellent customer service to all customers by accurately identifying the customer’s needs, providing product solutions and processing orders in a timely manner. Parts person must possess excellent communication and interpersonal skills, have a strong mechanical knowledge and be able to use a computer to access product information and pricing.

QUALIFICATIONS:

  • Journeyman Parts Technician
  • Previous experience in a similar role within a dealership or Industrial environment is preferred
  • Strong mechanical knowledge to accurately identify and source parts
  • Excellent customer service skills with the ability to effectively communicate with customers and colleagues
  • Proficient in data entry and computer systems for inventory management
  • Ability to work independently with minimal supervision
  • Detail-oriented with strong organizational skills to maintain accurate inventory records
  • Must be able to lift 50lbs
  • Able to obtain forklift operator license.
  • Must provide Drivers Abstract

WE OFFER:

  • Base Salary
  • Flexible Health spending account after waiting period
  • RRSP and company match after waiting period
  • Opportunities for Factory manufacturer training and future professional development
    If you are a motivated individual with a passion for customer service and have experience in parts procurement, we invite you to apply for this exciting opportunity. We’ve built the team and service; we need your help to support our commitment to providing exceptional service to our customers.
    Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
    Job Type: Full-time
    Pay: $28.00-$32.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement

Experience:

  • Parts : 2 years (required)

Licence/Certification:

  • Journeyperson Parts Technician (required)

Work Location: In perso

Responsibilities
  • Procure parts from various suppliers and negotiate pricing to ensure cost-effective solutions
  • Receive, inspect, and organize incoming parts shipments
  • Maintain accurate inventory records and perform regular stock checks
  • Assist customers in identifying and locating the correct parts for their needs
  • Provide exceptional customer service by answering inquiries, processing orders, and resolving any issues or concerns
  • Utilize computer systems for data entry and tracking of parts transactions
  • Collaborate with other departments to ensure timely delivery of parts to technicians or customers
  • Operate a forklift to move and organize parts within the warehouse
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