Parts/Phone Representative at GABRIELLI TRUCK SALES OF PA INC

Enfield, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Parts Sales, Phone Communication, Product Knowledge, Payment Processing, Inventory Management, Training Participation, Organization, Proactivity, Computer Knowledge, Team Collaboration, Problem Solving, Time Management, Attention To Detail, Flexibility, Physical Stamina

Industry

Truck Transportation

Description

JOB DESCRIPTION: Sells parts to all customers, over the counter, through the shop, or on the phone. RESPONSIBILITIES: • Assists all customers in selecting required parts in a friendly, professional, and efficient manner. • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. • Answers phone calls, providing price quotes and other information. • Provides high level of service to customers. • Notifies parts manager of out-of-stock parts that need immediate attention. • Follows up on back-ordered parts. • Receives payment from retail customers or obtains credit authorization. • Ensures that all charge sales are signed by the customer. • Ensures that all customers receive their copy of the invoice. • Participates in all training programs that are made available. • Keeps current on new products and product updates. • Computer knowledge • Be motivated, proactive, focused and well organized • Minimum 3 years experience with Auto or Truck Parts EDUCATION AND/OR EXPERIENCE: • High School Graduate • Parts Department Experience PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Able to work overtime when necessary • Flexible Hours • Ability to stand all day if necessary • Ability to lift 60 lbs. • Use of a hand truck if necessary • Climbing up ladders and stairs • Warehouse environment Gabrielli Truck Sales is an Equal Opportunity Employer. We value a diverse and inclusive working atmosphere. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know. Benefits: • Medical and Dental plan • Paid Holidays • Paid vacation and sick/personal time • 401k with an employer match • EMPLOYER Paid Life insurance benefit • Gym Reimbursement program

Responsibilities

The Parts/Phone Representative sells parts to customers both in-person and over the phone, ensuring they receive high-quality service. Responsibilities include assisting customers, providing price quotes, managing inventory, and following up on orders.