Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Parts & Reception Associate at Bob Wallace Appliance
Huntsville, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Parts Management, Payment Processing, Inventory Management, Record Keeping, Vendor Communication, Technical Support, Front Desk Support, Appointment Scheduling, Call Handling, Organizational Skills, Professionalism, Problem Solving, Communication Skills, Team Support

Industry

Description
Description The Parts & Reception Associate plays a key role in supporting the operations of the appliance store by assisting customers with parts orders, processing payments, maintaining accurate records, and providing professional front-desk support. This position primarily works in the Parts Department but also rotates at the receptionist desk as needed to greet customers and handle incoming calls. Requirements Parts Department Duties: Assist customers in person and by phone with parts inquiries and orders. Research and identify correct appliance parts using model numbers or product details. Create and process parts orders through the store’s POS or inventory system. Receive, organize, and stock incoming parts shipments. Maintain accurate records of orders, returns, and inventory adjustments. Process customer payments, returns, and exchanges accurately. Communicate with vendors or distributors regarding parts availability, pricing, and order status. Support technicians and sales staff with parts information and internal orders. Reception & Customer Service Duties: Greet and assist customers in a professional and friendly manner. Answer incoming calls, direct calls to appropriate departments, and take messages. Schedule service appointments or route service calls as needed. Handle customer inquiries and payments at the front desk. Maintain a clean, organized, and welcoming reception area.
Responsibilities
The Parts & Reception Associate assists customers with parts orders and provides front-desk support. This role includes processing payments, maintaining records, and supporting technicians and sales staff.