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Parts & Rentals Customer Service at FRANK FLAMAN SALES
Moosomin, Saskatchewan, Canada -
Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Problem-solving, Communication, Organizational skills, Attention to detail, Product knowledge, Order processing, Relationship building

Industry

Retail

Description
Turn Customer Inquiries into Lasting Relationships. At Flaman, we believe great customer service doesn’t stop at the sale. In Parts & Rentals, you’ll be the friendly voice and problem-solver who ensures every customer leaves with a great experience — and comes back again. What Your Day Might Look Like: * Answer calls, emails, and questions from customers with patience and a smile (yes, they can hear it!) * Help customers with orders, returns, and exchanges, keeping everything accurate and organized * Share product knowledge that makes customers feel confident about their purchase * Investigate and resolve issues by connecting with other teams to find the best solutions * Build the kind of relationships that turn first-time buyers into lifelong Flaman customers What You Bring to the Team: * Previous customer service experience (bonus points if it’s in ag or equipment!) * A knack for problem-solving and clear communication * Strong organizational skills and attention to detail * Curiosity to learn about our products so you can help customers even faster Why You’ll Love Being Part of Flaman: * Competitive hourly pay  * Comprehensive benefits  * Pension plan with employer matching * Career growth opportunities and a culture focused on Making Things Better Ready to Make Customers’ Day? Bring your energy, problem-solving skills, and customer-first mindset to Flaman. Apply today and find your place at Flaman.
Responsibilities
You will manage customer inquiries via phone and email while assisting with orders, returns, and exchanges. Additionally, you will build lasting customer relationships by providing expert product knowledge and resolving issues effectively.