Parts Representative at Ricardo Caballero Auto

Coamo, Puerto Rico, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Customer Service, Parts Ordering, Communication, Teamwork, Sales, Vehicle Diagnosis, Safety Knowledge, Organization, Record Keeping, Problem Solving, Mitsubishi Knowledge, Training Participation, Parts Dispatch, Scrapping, Parts Inspection

Industry

Description

Position Summary: The person in this position acts as the main contact between the parts department of Ricardo Caballero Grupo Automatize and the different suppliers, and supplies the parts needs to the service department, as well as with retail and wholesale customers in the sale of parts and accessories for cars under the MITSUBISHI brand. He carries out all part transactions such as sale, shipping, receipt, return, among others. Responsibilities: * Executes work assigned by the Parts & Service Manager. * Inspects daily inventory and ensures that there is always an inventory of all parts to meet customer and service department needs. * Keeps a record of the part or accessory orders placed and identifies in the system who owns each one and coordinates the delivery with the client or the appointment with the advisor. * Keep the areas assigned to store parts clean, orderly and in good condition. Create new areas as needed and not have pieces on the floor that obstruct the passage. * In charge of performing “Scrapping” and complying with the standard. * Is responsible for keeping parts in the assigned area properly organized. * Dispatch parts to the customer through the counter and to the workshop through the workshop window. * Promote the installation of parts sold over the counter and refer it to the Service Advisor. * Responsible for ordering parts complying with the standards of each brand. * Estimates parts over the counter and for repairs in the workshop, whether warranty or paying customer, and will follow up on them. * Ensure that you receive all the parts that are ordered and that they are in perfect condition. * Responsible for communicating with the supplier when parts do not meet standards, or the ordered quantity is not received. * Maintains contact with suppliers for order status or part returns. * Document all delivery of special tools to technicians. * Know the MITSUBISHI brand parts policies and procedures manual to comply with the brand's standards, including obsolescence. * Make efforts to get new clients, whether regular or wholesale. * Work as a team providing support to colleagues. * Participate in seminars and training courses, whether online or in person, and do your best to acquire new skills. * Follows up with advisors on uninstalled parts in inventory. * Carry out other activities if requested by your supervisor. * Know Service Advisor processes and guarantees to cover if necessary. Requirements: * High School Diploma * Valid Driver's License required. * Basic knowledge of the use of dangerous objects and the risks. * Basic knowledge of vehicle diagnosis. * Knowledge of physical inventory, obsolescence, parts movements. * Basic knowledge of safety in the work area. * Basic reading and writing skills to understand repair orders and document work performed or needed. * Knowledge of MITSUBISHI brand vehicles preferably and everything related to the development of the parts department. * Ability to lift boxes of merchandise. * Knowledge of information systems. * Good verbal and written communication Kind of position: * Full time, Indefinite contract Benefits: * Professional development training. * Private medical insurance * Uniform provided * Christmas Bonus Schedule: * From Monday to Saturday * One day off during the week and on Sundays Job Location: * Face-to-face employment *Equal Employment Opportunities

Responsibilities

The Parts Representative acts as the main contact between the parts department and suppliers, ensuring the service department and customers receive the necessary parts. Responsibilities include managing inventory, processing orders, and maintaining organization within the parts area.