Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Hansler Industries is an integral entity of Leavitt Industrial Group.

THE OPPORTUNITY

Hansler Industries is looking for Parts Sales Representative to join our team in Edmonton, Alberta. As the Parts Sales Representative you will be responsible for providing sales and technical support to our customers and the Service department, and the receiving and delivery of parts and accessories.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• Parts Journeyperson ticket or enrollment in a Parts Apprenticeship program preferred
• 1 to 3 years of prior experience in a similar role
• Strong proficiency with MS Office Suite (Word, Excel, Outlook)
• A customer service mindset
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Confident self-starter with the ability to work effectively autonomously
• Ability to thrive in a fast-paced and dynamic work environment
• Ability to think outside of the box to solve problems

As the Parts Sales Representative your key responsibilities will include:

• Sell parts products and provide excellent service to customers
• Manage key customer accounts as assigned by the Parts Manager
• Provide accurate pricing and availability of parts for all requested quotes
• Follow up on outstanding quotes and close all possible orders
• Collect payment from customers and follow up to ensure customer satisfaction
• Process customer credits and returns efficiently
• Record all sales transactions and verify receiving documents
• Provide Service Technicians with parts as required
• Oversee inventory, including identifying and requesting parts to be added to branch inventory