Are you a super-organised hustler with great communication skills? Well then, do we have the job for you… working with both new and high-value used parts, our parts department occupies a unique place in the market, with a premium brand, strong reputation and global reach. You’ll join the team during an exciting time as the department is growing.

ABOUT US

We are GTO Engineering – world renowned as the leading independent, classic Ferrari specialist. With a history dating back to the 1980s, we’re trusted by many of the world’s leading Ferrari collectors, racers, dealers and workshops to look after their cars. Over the years we’ve restored, serviced, raced, toured or supported many of the most significant Ferraris ever made, including the majority of the legendry 250 GTOs – the world’s most valuable car.
What are we like? We’re down to earth, we’re human, we’re passionate about cars, we have fun and we look after our clients well. We’re family owned and try to foster a supportive, familial culture too, mixing Italian passion with British reliability! Oh, and we have a workshop full of some of the world’s coolest cars. And when we don’t have them to look at, we’re travelling to see clients in some of the world’s best locations: Florence, Palm Beach, Monaco, Monterey, Abu Dhabi or Tokyo, to name a few.
Our clients range from the UHNW global elite with extensive car collections, to those who save up to fix their affordable Ferrari at home on the weekend. Whoever they are, we care about them just as much – just as they all value our expertise, quality of work, discretion and top-class service.
From our expansive home in rural Berkshire, UK, our lovely team of 40 continue our work restoring, servicing, racing, touring and supplying parts for the world’s rarest, most fun, most beautiful and most valuable cars: Enzo-era Ferraris.
Is it all a bed of roses? Definitely not. Like all companies, we have challenges and there’s hard work to do. But it’s rewarding, we have a laugh, our team care, clients like us and we’re building something really special.

KEY RESPONSIBILITIES

• Triage the Parts sales inbox, processing and responding to customer enquiries and ensuring all records are maintained in the system
• Answering the Parts phone and ensuring all enquiries are logged and allocated to a member of the team
• Generating customer quotations and ensuring payment is received or the order is within Trade account terms
• Monitor stock, support with identification of parts needing replenishment and placing demand on suppliers
• Support with sourcing new, new-old and used parts stock through all channels across the world
• Assist with receiving, photographing, booking-in and the picking, packing and shipping of parts
• Support in maintaining Parts purchase costs, supplier information and Retail Sales Pricing in the system
• Ensure customers are provided with timely order update information and tracking details for their order
• Support in performance reporting, opportunity identification and continuous improvement within the business
• Occasional travel and event work and attendance will be required

ROLE REQUIREMENTS

• Engineering or Parts experience would be advantageous to the role
• Ideally has experience working within a sales or customer service department
• Data entry, order processing or administrative experience
• Must be an excellent communicator capable of interacting at all levels
• An appreciation, interest and understanding of classic cars and their marketplace would be beneficial
• Must have strong IT skills with a good working Excel capability
• Experience interacting with UHNW clients and their varying requirements is advantageous
• Written and Verbal English is essential

The successful candidate will…

• Have strong commercial acumen and a hunger to develop the business
• Be self-motivated, ambitious and proactive
• Use their initiative to find solutions and drive improvements
• Be well organised and able to prioritise in the interest of the business and the customer
• Be a team player and support others in achieving their goals and objectives
• Have fun whilst working hard, and integrate as part of the team
• Be amenable and able to travel away from home from time to time to support events and customer visits
• Be available to work on site full-time Monday to Friday (with basic flexibility for personal commitments)
• Hold a full UK Driving license