Parts & Service Administrator at M HOLDING CO

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

23.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Attention to Detail, Customer Service Skills, Mechanical Background, Organizational Skills, Teamwork, Time Management, Data Processing, Microsoft Office, Problem Solving, Research Skills, Decision Making, Typing Skills, Safety Awareness, Mathematics, Telephone Etiquette

Industry

Construction

Description

Job Details Level: Entry Job Location: Phoenix, AZ (ME) - Phoenix, AZ 85009 Position Type: Full Time Education Level: High School Job Category: Admin - Clerical Mardian Equipment has been an established Company since 1956. Marco Equipment has maintained its number one market share in Arizona, ranking in the top 20 in the U.S. and the top 50 in the world. We provide sales, leasing, service, parts, and riggings for cranes, concrete pumps, and other heavy equipment throughout Arizona, California, Guam, Nevada, New Mexico, and Utah. Not only has the Mardian family been in this business for three generations, but the personnel here have more combined experience than ANY other crane or concrete pump company in the Southwest! Our Corporate Office is located in the heart of Phoenix, Arizona. Mardian Equipment is looking for a full-time Parts & Service Administrator for our Phoenix branch. We are seeking a key team member to join the branch office of our construction operations company. Schedule: Monday – Friday 8 AM – 5 PM Hourly Wage: 20.00/hour – 23.00/hour JOB DUTIES WILL INCLUDE: Responsible for opening work orders. Review work order for completeness and accuracy. Ensure that work orders for service requests are opened in a timely manner and all labor and expenses are properly tracked and reviewed prior to completion of order. Invoice approved work order. Convert squawk sheet to work order. Research and prepare credit memos. Responsible for payroll entry. Enter timecards daily in the system. Oversee productivity and timesheets to ensure repairs are completed according to agreed-upon schedules and labor estimates. Review warranty work orders for accuracy and timeliness. Prepare expense reports for purchases the Service Administrator made with the Company credit card. Oversee all service requests, ensuring there is an estimate of labor to complete each request. Prepare and research credit memos for approval be manager. Document and ensure that all preventative maintenance is performed. Document and ensure that all inspections (i.e., DOT, OSHA, and preventative maintenance) are performed promptly. Ensure that work orders are open for repairs and that labor and expenses are tracked on the work orders. Provide customer estimates with input from the Foreman. Estimate and review customer invoicing. Responsible for making travel, lodging, and car rental reservations. Other duties as assigned. SAFETY Play an active role in the development of the safety culture, making safety a natural part of all work performed. Identify and report safety concerns. Follow all safety policies and procedures. Perform assigned duties in a safe manner. Benefits & Perks Relaxed dress code Medical, Dental, and Vision insurance Flexible Spending Account (FSA) or Health Savings Account (HSA) Long & Short-Term Disability, Life, Critical Care, and Accident Insurance 8 Holidays 10 Vacation Days 2 Personal Days 401(k) Plan Qualifications MINIMUM QUALIFICATIONS: High School diploma (or GED) plus any combination of education and experience that would provide the required skill and knowledge for successful performance of this position. 2 Years of Relevant Work Experience Must have a mechanical background. Knowledge or experience in the automotive, truck, material handling equipment, and commercial construction equipment fields preferred. Ability to manage his/her own workload. Must possess strong communication skills. High level of accountability, discipline, and attention to detail. Ability to work as part of and with a team. Must have a positive attitude and excellent customer service skills. Must have a valid driver’s license and good driving record. Willingness to take a drug and alcohol test as well as a background check. *KNOWLEDGE OF: Knowledge of industry, must be able to use consistent exercise of discretion and judgement; Proper use of grammar, punctuation, and spelling; basic mathematics; legal and proper telephone etiquette and techniques; standard office software applications; standard office equipment; Application of data processing in the maintenance of records and reports; Computer skills and familiarity with Microsoft Office (Excel, Word, Outlook, and Access) tools is essential; Knowledge of how to communicate clearly and concisely, both verbally and in writing. *SKILL AND ABILITY TO: Work intellectually in character in order to exercise independent decision making; Accurately type a minimum of 40 words per minute; Accurately and timely keep up with “to-dos”; Perform research and report results; Read and apply rules, regulations, and proofread material, and make necessary corrections; Work cooperatively and effectively with Management, staff, and the public; Demonstrate organizational skills and ability to prioritize work. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit and stoop, kneel, crouch, or crawl. The employee will frequently be required to stand and walk. The employee must be able to lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions for this position may involve exposure to varying environmental conditions. This may include chemicals, gases, cold/heat, dampness, dust, fumes, radiation and heights. Exposure to the above conditions should be handled as prescribed in the Company’s Health & Safety Handbook. The employee is frequently exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The noise level in the work environment is usually moderate to high. *KNOWLEDGE, SKILLS, AND ABILITIES STATEMENT: The above listed duties, and Knowledge, Skills and Abilities (KSA’s) are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. M HOLDING CO. is an Affirmative Action and Equal Opportunity Employer that promotes a diverse, drug-free workplace, and complies with ADA regulations as applicable.

Responsibilities

The Parts & Service Administrator is responsible for opening and reviewing work orders, invoicing approved work orders, and overseeing service requests. Additional duties include payroll entry, preparing expense reports, and ensuring all preventative maintenance and inspections are performed.