Centennial Kia in Summerside is looking for an organized, skilled and motivated individual to join our Parts & Service Department!

THE PERFECT FIT:

We are looking for someone with a positive attitude who is motivated, organized, skilled and has a real interest and knowledge in automobiles and working in a team setting. You will be a key player in the success of our service & parts department, previous experience in the automotive industry and with shipping & receiving of parts is a strong asset.

APPLICABLE SKILLS:

• Strong communication and customer service skills
• Positive mindset
• Organizational abilities and multitasking capabilities
• Automotive knowledge is considered a strong asset
• Problem-solving skills
• Proficiency in computer systems and software
• Effective time management and attention to detail
• Teamwork and adaptability in a fast-paced environment
• Valid Canadian driver’s license is required
  Note: While experience in automotive service is preferred, we welcome applicants with a customer service mindset and a willingness to learn. Training will be provided for the right candidate.

• Greet and assist customers in a friendly and professional manner, both in person and over the phone.
• Schedule service appointments and manage the service workflow effectively.
• Document customer concerns and vehicle issues accurately.
• Provide detailed information on service options, costs, and timelines.
• Present service recommendations based on inspections and diagnostics.
• Communicate with technicians and team members to ensure timely repairs.
• Coordinate with the parts department for necessary components.
• Keep customers updated on repair progress and address any concerns.
• Assist with customer concerns alongside the Service Manager.
• Provide shuttle service for customers.
• Provide accurate estimates for completion times and notify customers of any changes.
• Maintain proper paperwork, including opening and closing repair orders.
• Collect payments and ensure a balanced cash register at the end of each day.
• Maintain a clean and organized work environment.
• Answering parts inquiries and following up with customers.
• Receive/ billing of parts inventory.
• Maintaining parts inventory levels.