Parts & Service Assistant at Republic Refrigeration, Inc.

Montgomery, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Proficiency In Outlook, Proficiency In Excel, Proficiency In Word, Time-Management Skills, Organizational Skills, Critical Thinking, Problem-Solving Ability, Attention To Detail, Interpersonal Skills, Written Communication Skills, Verbal Communication Skills

Industry

Construction

Description

Description What's in it for you? Mon-Fri 8am-5pm Medical, Dental, Vision, HSA Profit Sharing 401K with match Paid Time off & Holidays Life, long-term and short-term disability Insurance Clean and safe work environment. The Parts & Service Admin is responsible for assisting customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints for immediate resolution. 1. Invoke Indexing. 2. Monthly proposal report. 3. Enter and track warranty invoices. 4. Place warranty orders as needed. 5. Return warranty items as needed. 6. Process warranty credits as received. 7. Gather startup paperwork and build startup folders. 8. Review startup paperwork for accuracy. 9. Assist the Head of Training with scheduling training activities. 10. Assist the Parts Specialist as needed. 11. Assist the Service Administrator as needed. 12. Order office supplies & coffee as needed. 13. Perform additional duties as assigned. 14. Perform other duties as assigned. Requirements Required Skills & Abilities: Proficiency in Outlook, Excel, and Word. Effective and efficient time-management and organizational skills. Learn and utilize all active portals. Excellent critical thinking, problem-solving ability, and attention to detail. Ability to manage multiple projects and priorities at the same time while meeting deadlines. Interpersonal skills, with the ability to establish effective professional relationships with employees and vendors. Excellent written and verbal communication skills. Education & Experience: High school diploma or equivalent required. Diploma in relevant vocational training or successfully completed related apprenticeship. Three years of experience in parts and service preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 30 pounds at a time. Must be able to climb ladders and stairs. Frequently required to stand; walk; push; pull; reach with hands and arms; stoop; kneel; and crouch.

Responsibilities

The Parts & Service Admin is responsible for assisting customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints for immediate resolution. Additional tasks include processing warranty invoices, assisting with training activities, and ordering office supplies.