Parts & Service Metro Area Manager - Detroit East at Stellantis Financial Services US Corp

Dearborn Heights, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Marketing, Training, Automotive Experience, Area Manager Experience, Fluency in Stellantis and Mopar Systems, Dealer Process Analytics, Customer Experience Improvement, Parts Wholesale Growth Initiatives, Multi-tasking, Persuasive Presentations, Consultation, Performance Analysis, Customer Retention, Revenue Generation, Leadership

Industry

Motor Vehicle Manufacturing

Description

The Parts & Service Metro Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. The Area Manager position serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to review and analyze dealer performance, advertising, staffing, financial statements, and generally consult with dealers to maximize their overall service and parts operations. Having the ability to motivate and lead independent entrepreneurs to high levels of performance is critical to this position. Qualifications Basic Qualifications: * Bachelor's degree * 4+ years of sales, marketing, training, or automotive experience * Willing and able to relocate, nationally * Willing and able to travel regionally on a daily basis, with occasional overnight trips required Preferred Qualifications: * Automotive Experience in an automotive environment preferably with retail sales experience in dealership and service departments * Area Manager experience, preferably both Sales and Aftersales * Fluency in Stellantis and Mopar systems, including DealerConnect, FieldConnect, GWA, Power BI, StarParts, iExam, Service Smarts * Expertise in Dealer process analytics and improvement, including shop flow optimization, Customer Experience improvement tactics, Express Lane process, Parts wholesale growth initiatives, and other Dealer Retail revenue generation and optimization measures * Ability to multi-task in a fast-paced work environment * Ability to create and convey persuasive presentations to dealership management

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Responsibilities

The Parts & Service Metro Area Manager is responsible for revenue-generating sales with Chrysler, Jeep, Dodge, RAM, and Fiat dealerships. This role involves consulting with dealers to enhance service and parts operations, improve customer retention, and drive sales.