Build a Career with Ashley
Parts & Service Operations Coordinator
Location: Mesquite, TX
We are seeking a driven, detail-focused Parts & Service Operations Coordinator to oversee the flow of parts, inventory, and service documentation that keeps our diesel maintenance operations running at peak efficiency. This role is the operational backbone of the shop—ensuring the right parts are in stock, work orders are accurate, and processes are streamlined from order to completion.

OUR CORE VALUES

Honesty & Integrity

• Without hesitation, uses candor and is direct in communication
• Is tough-minded in working in and meeting the demands of reality
• Always tells the truth and follows through on commitments

Passion, Drive, Discipline

• Enjoys working hard and pursues work with energy, drive and willpower to finish
• Is disciplined in developing consistency into work processes
• Is focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

• Fights to take costs and waste out of the system
• Seeks to understand “why” something works the way it does, and through study and improvement determines how to better all processes and systems
• Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem-solving methods that look beyond the obvious

Dirty Fingernail

• Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself
• Has an insatiable curiosity and takes a “Go and See” approach to understand the current state of the business and the competitive realities
• Takes a hands-on approach to tackle problems and demonstrates critical thinking through the use of effective questioning…asking the 5 “Whys”

Growth Focused

• Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs.
• Is competitive by studying the competition and is aggressive in looking for ways to beat them
• Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.

• Oversee end-to-end parts inventory management, including tracking usage, reconciling counts, and ensuring stock accuracy.
• Source, order, and expedite parts, tools, and supplies from approved vendors, balancing cost control with operational needs.
• Coordinate with mechanics and shop supervisors to forecast part requirements for scheduled and unscheduled repairs.
• Maintain an organized, compliant, and safety-focused parts storage environment.
• Oversee receiving process—verify shipments, match against purchase orders, and process discrepancies or returns.
• Manage warranty claims, vendor credits, and repair-related service documentation.
• Administer work orders, repair tickets, and invoices; ensure records are complete, accurate, and accessible.
• Maintain and update inventory management and maintenance tracking systems with correct data.
• Produce regular reports for management on parts usage, service costs, vendor performance, and process efficiency.

• Support continuous improvement initiatives by identifying process gaps and implementing solutions.

  What do you need?

• High school diploma or equivalent required; additional technical or business training preferred.

• 2+ years in fleet maintenance, diesel shop operations, or a related inventory/service coordination role.
• Knowledge of diesel parts, fleet maintenance practices, and service documentation.
• Proficiency in Microsoft Office Suite and experience with inventory management or maintenance software.
• Strong organizational skills with high attention to accuracy and deadlines.
• Ability to manage multiple priorities in a fast-paced environment.

• Effective communicator across mechanics, vendors, and leadership teams.

  Who We Are
  At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won’t coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That’s why Ashley Furniture is #1 in our industry.
  Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.
  Apply today and find your home at Ashley!