Parts Specialist at CENTRAL POWER SYSTEMS & SERVICES

Liberty, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

30.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Parts Sales, Communication Skills, Attention to Detail, Parts Research, Shipping and Receiving, Vendor Relations, Heavy Equipment Knowledge, Problem Solving, Inventory Management, Upselling, Returns Processing, Warranty Claims, Team Collaboration, Basic Math Skills, Product Knowledge

Industry

Machinery Manufacturing

Description

Job Details Job Location: Liberty - Liberty, MO Salary Range: $20.00 - $30.00 Hourly Description Position Title: Parts Specialist Reporting to: Parts Manager Department: Parts Central Power Systems & Services is a privately held company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Parts Specialist to help support that mission. JOB SUMMARY This position will work behind the counter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful to have at least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations and communications skills. Compensation includes a competitive, team-based incentive plan based on department performance! Responsibilities Provide excellent customer service to both internal and external customers Work closely with vendors and customers to provide parts in a timely manner Prepare/perform daily & weekly shipments Organize and ship parts Provide shipping and receiving department support when needed Create and maintain standard operating procedures for shipping & receiving Research websites and vendor databases for parts pricing Actively seek opportunities to upsell to retail customers Assist customers with exchanges, returns and warranty claims Work to reduce overstocking and to remove obsolete parts Support Service Department to ensure adequate stocking and timely arrival of necessary parts Follow up with retail customers after the sale to ensure customer satisfaction Great Benefits Competitive Salary Tool Programs available for entry level technicians Health Benefits including Medical, Dental, Vision and Life insurance 401(k) with a company match Paid Time Off + 7 Company Paid Holidays Productive Work Environment with opportunity for internal growth Qualifications Qualifications High school diploma or equivalent required Previous parts experience (looking up and sourcing parts) 2+ years' experience working in parts department for heavy-duty diesel and/or construction equipment shop preferred Product knowledge Valid Driver's License with clean driving record Excellent written and verbal communication Customer facing experience Basic reading and math skills Strong attention to detail WORK CONDITIONS Physical Demands/Work Environment: This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover every possible scenario but simply provide an outline. Employees may be assigned other tasks as needed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. CPS&S is a smoke-free and drug-free work environment.

Responsibilities

The Parts Specialist will provide excellent customer service and support the parts department by organizing and shipping parts. They will also assist with vendor relations and ensure timely delivery of parts to customers.