Parts specialist at Packer City International - Green Bay

Ashwaubenon, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fleet After-sales Support, Supply Chain Management, Problem-solving, Attention to Detail, Analytical Skills, Order Management Systems, EDI Processing, Tracking Tools, Communication Skills, Coordination Skills, Independent Work, Multi-tasking

Industry

Truck Transportation

Description

We are seeking a detail-oriented and proactive Parts Specialist to oversee and manage parts ordering, issue resolution, invoicing, and reporting for our fleet operations. This role involves coordinating with internal and external customers to ensure seamless processing of orders, handling back orders, managing returns, and providing exceptional customer support. About Us Every employee at Packer City/UP International is absolutely critical to its success and we are always looking for dedicated, qualified personnel to help us on our mission to be the best truck dealership in Northeastern Wisconsin and the UP of Michigan. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Through teamwork, trust, and communication we empower our employees to take ownership in exceeding our customer expectations. We are always looking for dedicated, qualified personnel to help us on our mission to be the best truck dealership in Northeastern Wisconsin and the Upper Peninsula of Michigan. Candidates for vacancies will be assessed not only on their ability to fill the designated position, but also on their capacity for personal growth and advancement. We look forward to hearing from you. What We Offer * Compensated Training and Ongoing Training * Paid Holidays (8) * 401(K) Savings plan * Paid Vacation and Personal Days * Health, Dental and Vision insurance- a very benefit rich and highly competitive benefits plan. * Short-term and Long-term Disability * Basic Life Insurance * Continued education, manufacturer hands on and web based training * Clean and professional work environment Responsibilities * Key Responsibilities: Ordering & Parts Management: * EDI Parts Orders: * Emergency Parts Orders: * Wheel & PDC Mass Orders: Reporting & Case Management: * Back order Tracking & Resolution: * International Case Monitoring: Issue Resolution & Support Cross Functional/Back Up For Service Support Mass Upgrades & Parts Campaigns Qualifications: * Experience in fleet after-sales support, supply chain management, or a related field. * Strong problem-solving, attention to detail and analytical skills. * Proficiency in order management systems, EDI processing, and tracking tools. * Excellent communication and coordination skills. * Ability to work independently while managing multiple priorities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Parts Specialist will oversee parts ordering, issue resolution, invoicing, and reporting for fleet operations. This includes coordinating with customers to ensure seamless processing of orders and providing exceptional customer support.