Scot Agri is looking for an experienced partsperson to join our team in Kelso.
As a Parts Supervisor, you will be responsible for the day to day running of the Parts Department alongside our Parts Advisor.
You will sell to construction and agricultural businesses, where you will be required to identify and satisfy customer equipment requirements for parts across a range of JCB, Horsch, Ktwo, Valtra and other machines for repair, service or maintenance.
This is a vital role in the business as you will be one of the first points of contact with our customers, therefore you must have excellent communication and organisational skills.

• Responding to enquiries via phone, email and in person in a timely manner
• Chasing parts, creating Techwebs and following up whilst ensuring the best outcome
• Promoting and pro-actively selling parts to meet customer needs
• Ensuring customer collections and dispatches are dealt with quickly and efficiently
• Supporting our Warranty team by answering enquiries, ensuring accurate storage for Warranty returns and return of goods to supplier when requested
• Supporting your team across all aspects of the Parts business by filling in knowledge gaps, answering questions and following processes
• Organising shifts, cover and transport for the team
• Ensuring all parts are invoiced, allocated to jobs or processed immediately
• Maintaining safety standards and implementation of company policies and procedures
• Conducting risk assessments
• Signing of team timesheets
• Loading and unloading the deliveries
• Picking, packing and putting away stock
• Building and maintaining strong relationships with our customers
• Assisting HR with recruitment and employee relations processes