SKILLS REQUIRED:

• Strong understanding of motor sports and power sports
• Excellent verbal and written communication skills.
• Proficient use of computer programs and technology.
• Ability to work in a fast-paced customer service focused environment, while multitasking and managing time effectively.
• Problem solving skills with a proactive solution-oriented approach.
• Excellent negotiation/ conflict resolution skills.
• Exceptional interpersonal and organizational skills.
• Available to work a flexible shift; including the possibility of on call and weekends.
• A client-first attitude with a commitment to delivering exceptional service.
• Valid Driver’s license and clean driving record.

• Manage relationships with parts customers, providing seamless communication and follow-ups to ensure customer satisfaction.
• Provide parts availability and pricing to our customers, offering multiple solutions when available.
• Take incoming phone calls from customers, completing their requests in a timely manner.
• Provide technical and sales support to parts customers.
• Follow-up on outstanding quotes, working to close open orders.
• Communicate effectively with internal stakeholders, including parts support teams.
• Manage inventory, including Identifying and requesting parts that should be added to location inventory to meet customer needs.
• Source and purchase parts accurately and efficiently.
• Ensure all warehousing standards and practices are maintained.
• Participate in the training and mentoring of additional personnel when hired, contributing to the growth and development of internal teams