Stahl Peterbilt is actively seeking a dedicated full-time Parts Technician to join our team in Fort McMurray. As the ideal candidate, you will play a crucial role in meeting the growing demands within our Parts Department. Your strong customer-focused approach and friendly, outgoing demeanor will be instrumental in enhancing our service. In this role you will be a team player who thrives in a fast-paced work environment, your prior experience in a dealership setting will be a valuable asset in helping our dealership achieve our goals. The position involves a 7-day on/7-day off shift pattern, with 12-hour workdays.
Job Description and Responsibilities:
Duties and responsibilities of the position include, but are not limited to:
- Provides excellent front counter customer service at all times to walk in and phone clients
- Documents and processes quotations, pricing, and purchase orders electronically; takes payments
- Researches parts for all makes of Class 7 and 8 trucks
- Develops, maintains, and strengthens relationships with clients to build Parts business
- Provides back counter parts support to mechanics in the service department
- Responds proficiently and professionally by telephone and e-mail to customer inquiries, issues, and concerns
- Core management
- Conducts business on behalf of Stahl Peterbilt in a professional manner and represents Stahl Peterbilt culture to ensure fulfillment of company vision and values
Employment Qualifications:
- Journeyman or Red Seal Parts Technician is preferred but experienced Parts personnel will be considered or currently enrolled in a registered apprentice in Alberta’s Advanced Education Trade Program “Parts Technician”.
- Previous heavy equipment parts experience is required.
- Previous sales experience is an asset.
- Exceptional Customer Service skills are considered a strong asset.
- Intermediate computer skills (Microsoft Office Suite) and the ability to acclimate to PC-based order entry systems are necessary.
- Must be organized and exhibit excellent verbal and written communication skills.
- Must be able to pass a pre-employment medical and criminal record check prior to hiring.
What We Offer:
- Highly competitive wage.
- Working on a shift schedule of 7 on/7-off, .
- Comprehensive benefits package including medical, dental, life, and RRSP matching.
- Possibility for tuition and skills improvement reimbursement.
- Opportunities for career advancement within the company.
- Employee training track through our portals and OEM courses.
- Friendly and safe environment with high level of job satisfaction and stability.
- State of the art facilities.
- Employee draws for Edmonton Oilers, Edmonton Elks, and Rogers Place events.
- Employee lunch days including Summer BBQs.
- Staff pricing on retail purchases in Parts Department.
Additional Comments:
Stahl Peterbilt would like to thank you for your interest but will only contact applicants if they are selected for an interview.
Job Type: Full-time
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Schedule:
Application question(s):
- Do you have previous experience working in a dealership?
- Are you able to commit to a shift schedule of 7-days on/7-days off, consisting of 12 hour days?
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Work Location: In perso