At Western Tractor, we’re committed to delivering the right part at the right time, every time. We’re looking for a passionate and detail-oriented Parts Technician to be part of our growing team. If you enjoy helping customers find exactly what they need, we want to meet you!
Customer Service Excellence: Assist customers at the parts counter by understanding their needs and efficiently locating the correct parts to get them back up and running.
Master Diagnostics: Read and interpret parts diagnostics, diagrams, and technical drawings to ensure precision in every order.
Utilize Technology: Navigate computerized inventory systems and parts libraries to track down the perfect part.
Handle Special Orders: Follow up on special orders and keep customers informed as soon as their parts arrive.
Merchandising Support: Help create and maintain eye-catching merchandising displays that showcase our parts and promotions.
Promote Our Specials: Actively promote dealership specials and merchandising campaigns, boosting sales and customer satisfaction.
Customer Satisfaction: Ensure every customer feels valued and appreciated, creating a welcoming atmosphere at all times.

REQUIREMENTS

Education: Journeyperson Parts Technician designation or equivalent experience is an asset.
Experience: A minimum of 2 years’ experience within a Parts department. Previous John Deere agricultural equipment and product experience is an asset.
Technical Skills: Experience using online inventory systems and standard desktop applications including Microsoft Office and other browser-based programs, along with a demonstrated understanding of sales processes.
People-Focused: Strong interpersonal skills with experience connecting with customers and establishing rapport.
Soft Skills: Strong time management, ability to be adaptable, problem solving, and attention to detail.
Physical Capability: Ability to perform physically demanding tasks, including lifting, carrying, pushing, and pulling moderate to heavy loads, as well as prolonged periods of standing and walking.
Valid Driver’s License: You’ll need this for parts deliveries.

Please refer the Job description for details