Party Coordinator - FUNBOX National City at Red Door Bounce LP

National City, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

22.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Guest Service, Team Leadership, Communication, Organization, Problem Solving, Customer Service, Logistics, Time Management, Collaboration

Industry

Entertainment

Description

Description ABOUT FUNBOX FUNBOX is the world’s largest bounce park — an immersive, screen-free experience designed to get kids moving, laughing, and connecting with their families. We operate high-energy, high-volume inflatable parks that prioritize safety, guest experience, and operational excellence.Visit funbox.com to learn more about the company or visit our instagram account instagram.com/funbox. ABOUT THE ROLE As a Party Coordinator, you are the effective manager and lead operator of the birthday department. You own the end-to-end party experience — from confirming bookings and preparing itineraries to leading your team through a smooth execution day. You’ll serve as the liaison between guests and internal departments, ensuring FUNBOX parties are organized, energetic, and memorable. This role is ideal for someone who thrives in structured, fast-paced environments, has strong customer service instincts, and enjoys managing events and small teams. RESPONSIBILITIES Party Planning & Guest Coordination Confirm all party bookings via phone, email, and booking software Build and print detailed itineraries for each scheduled event Act as the main point of contact for party parents before and during the event Greet birthday families upon arrival and orient them to the space and schedule Troubleshoot delays, guest count changes, and last-minute questions professionally Team Leadership & Execution Lead and coach Party Hosts to deliver consistent, high-quality service Assign hosts to parties and communicate timelines clearly Ensure rooms are set, cleaned, decorated, and reset on time Oversee timing of play, food, cake, and gift portions of the party Provide in-the-moment support to Hosts and escalate issues when necessary Cross-Departmental Collaboration Communicate with Cashiers for check-in and headcount verification Coordinate with kitchen/snack team for food and cake readiness Work with MOD and Front Desk to monitor party transitions and timing Reporting & Quality Assurance Ensure all party materials, signage, and checklists are accurate Submit post-party reports including upsells, feedback, and incidents Review performance of Hosts and recommend improvements WHAT WE OFFER $19–$22/hour depending on experience Growth path toward Assistant Manager or Marketing Team roles Tips and guest bonuses for exceptional experiences Flexible scheduling with emphasis on weekend availability Paid training, a fun team environment, and opportunity to lead an impactful department Requirements QUALIFICATIONS 1–2 years experience in event planning, guest service, or coordination Strong communicator with excellent organizational skills Comfortable managing schedules, logistics, and leading a small team Calm under pressure with a warm, professional demeanor Prior experience in family entertainment, hospitality, or birthday/event settings is preferred Must be available on weekends and during peak party hours

Responsibilities

The Party Coordinator manages the birthday department, overseeing the entire party experience from booking to execution. This includes coordinating with guests and internal teams to ensure a smooth and memorable event.