PAS Specialist

at  Oregon Health Science University

Department Overview:
The Dotter Department of Interventional Radiology is a part of the OHSU School of Medicine, with its own admitting service and clinic. We provide all the diagnostic angiographic, interventional radiologic, and neurointerventional services to the OHSU and VA Hospitals.
The PAS Specialist provides administrative support to the Interventional Radiology clinic and related scheduling functions, as well as providing occasional back-up coverage for authorizations and referrals. This position gathers and records required information about IR patient; provides specific customer services which include screening for financial eligibility, confirming health insurance coverage and the individual’s obligations; scheduling appointments and assisting patients in the office/clinic setting.
This position is directly involved with clinic scheduling and primarily being the first point of contact for the clinic phones. The PAS Specialist will utilize hospital system software, i.e. Epic, Visage, Microsoft Office, and other necessary systems.
The customer service responsibilities include but are not limited to a) answering and triaging phone calls; b) scheduling new consultations and follow-up appointments; c) arranging diagnostic testing; d) checking patients in and out; e) confirming health insurance coverage and patient obligations; f) obtaining necessary
referral information; g) and other miscellaneous administrative support duties to support the IR practice.
Function/Duties of Position:

KNOWLEDGE AND SKILLS REQUIRED:

• Basic computer keyboarding skills including typing of 30 - 45 wpm.
• Knowledge of computer systems; Windows, MS office applications, EPIC or other EMR systems
• Exceptional customer service skills
• Experience with multi-line phones
• Effectively communicate written and verbally
• Ability to work independently and in a group setting

Preferred Qualifications:

• High school diploma or equivalent
• Experience with high volume call center and/or managing multiple phone lines
• Medical terminology

Additional Details:
Work schedule is Monday-Friday. Remote position available currently. In office requirement after clinic expansion in 2025/2026.
All are welcome: Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu

Please refer the Job description for details