We’re looking for three Support Officers who will undertake the day-to-day administration of our Patient Administration System (PAS).
This will include maintenance of the system and resolving calls that have been raised, liaising with system users around the set up and configuration of the system and dealing with any issues.
The roles will be based at Eastbourne DGH with the occasional requirement to travel to other sites and opportunities for remote working.
* Previous applicants need not apply again*
In this role, you will assist in the maintenance of our PAS, amending the build/configuration of the system as required. This will include changing personnel and clinic information, creating, maintaining and amending letter and label templates and patient data maintenance.
We’re looking for people who have experience of using patient or customer focussed digital systems, ideally gained in a clinical support team.
As a significant part of the role will involve liaising with system users, good interpersonal skills and the ability to communicate clearly will be key. Our ideal candidates will also be proactive in their approach to work, able to investigate problems with data or software and be a good team player, able to support and encourage others.
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £30 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
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Please see the attached job description and person specification for further details.
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Please refer the Job description for details