JOB SUMMARY

We are seeking a dedicated and compassionate Passenger Assistant to provide exceptional support and assistance to passengers, ensuring a safe and comfortable travel experience. The ideal candidate will possess strong customer service skills and the ability to communicate effectively with individuals from diverse backgrounds. This role is essential in facilitating smooth operations and enhancing passenger satisfaction.

EXPERIENCE

• Previous experience in customer service or a similar role is preferred but not mandatory.
• Strong communication skills, with the ability to engage effectively with passengers of all ages and backgrounds.
• A patient and empathetic approach when assisting individuals in need of support.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work varied shifts as required by operational needs.
  If you are passionate about providing excellent service and making a positive impact on the travel experience of others, we encourage you to apply for the Passenger Assistant position.
  Job Type: Part-time
  Pay: £12.21-£14.00 per hour
  Expected hours: 10 per week
  Work Location: In perso

• Assist passengers with boarding and alighting from vehicles, ensuring their safety at all times.
• Provide support to passengers with special needs, including the elderly and those with disabilities.
• Communicate clearly with passengers regarding travel schedules, routes, and any changes that may occur.
• Maintain a friendly and professional demeanour while addressing passenger inquiries and concerns.
• Ensure that all safety protocols are followed during transit.
• Collaborate with other team members to ensure efficient service delivery.
• Report any incidents or issues to the appropriate personnel promptly.