Passenger Assistant at Southampton City Council
Southampton, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Aug, 25

Salary

26139.0

Posted On

28 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Education Management

Description

SPECIAL REQUIREMENTS

Enhanced DBS will be required

JOB REFERENCE

15917
Job Description and Person Specification
Are you passionate about making a difference in the lives of children and families in your community? Do you have patience, empathy, a keen sense of responsibility and experience of working with children & young people? If so, we invite you to apply for the role of Passenger Assistant to support travel to and from school. This position offers an opportunity to support children & young people on their daily journey, ensuring their safety, welfare needs, and right to access education are met.

ABOUT YOU

We are seeking individuals who are:

  • Compassionate, patient, and genuinely enjoy working with children and have a understanding of special needs.
  • Dependable and punctual, understanding the importance of routine for the children & young people and ensure smooth running of the route.
  • Clear communicators, able to interact confidently with children, young people, parents/ carers, school staff & school travel team.
  • Observant and attentive to the individual needs of each child.
  • Flexible and adaptable to changing circumstances or schedules.
  • Committed to safeguarding and promoting the well-being of children at all times.
  • Previous experience working with children, families, or in a care/support role (formal or informal experience considered).
  • Basic understanding of children’s needs and issues related to safety and well-being.
  • Good level of physical fitness, as the role will involve mobilising self in/ out of transport & assisting others.
  • Enhanced Disclosure and Barring Service (DBS) check.
  • Two professional or character references.
  • First aid training is desirable but not essential (training can be provided).

CONTACT DETAILS FOR INFORMAL DISCUSSION:

For more information please read the job description in full, if further questions please email sarah.potten@southampton.gov.uk to schedule a time to discuss query.

Responsibilities

As a Passenger Assistant you will play an integral part in their morning and afternoon routines. Your primary responsibility will be to accompany and support one or more children as they travel between home and school. Maintaining good levels of communication with the children or young people, the School Travel Service office, school staff, drivers and parents / carers about the health and safety and issues relating to journeys undertaken.

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