Passenger Service Agent / Part Time at Menzies Aviation

Lubbock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Passenger Check-in, Document Verification, Baggage Handling, Communication Skills, Computer Literacy, Seat Assignment, Public Announcements

Industry

Airlines and Aviation

Description

Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. What you will be doing * Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance. * Host self-service kiosks and verify passengers’ documents prior to boarding aircraft, * Interpret identification labels along with baggage and cargo routing tags. * Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage). * Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats. *Must have a flexible schedule* Safety, Security, Wellbeing and Compliance: You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. What we are looking for: * Must be at least 18 years of age. * Must have a current valid US driver’s license. * Computer skills are required as you will be using computer-based systems to perform some of your primary job duties. * Ability to proficiently read, write and speak English, excellent communication skills * Must be able to stand for long periods of time at the ticket counter and gate check-in areas. * Must pass FBI background check and obtain US Customs seal. Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here [https://menziesaviation.com/]. Application Instructions Is this role ticking all the boxes for you? If so, please click apply now!

Responsibilities

Responsible for checking in passengers, verifying travel documentation, and assigning seats at ticket counters and gates. Additionally, the role involves managing baggage claims and assisting passengers with airport-related issues.