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Passenger Service Agent at Swissport International AG
Constantine, Constantine, Algeria -
Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Problem Solving, Microsoft Office, English Fluency, French Fluency, Arabic Fluency, Check-in Procedures, Boarding Services, Travel Document Verification, Flight Operations Coordination

Industry

Airlines and Aviation

Description
📢 We're Hiring: Passenger Service Agent – CZL Station Are you passionate about customer service and ready to start your career in the aviation industry? Join Swissport Algeria as a Passenger Service Agent at CZL Station and become the face of our operations by delivering a safe, efficient, and exceptional travel experience to our passengers. ✈️ Key Responsibilities Welcome and assist passengers throughout their airport journey. Perform check-in, boarding, and arrival services in accordance with airline procedures. Verify travel documents and ensure compliance with airline and regulatory requirements. Assist passengers with special needs and handle customer inquiries professionally. Coordinate with operational teams to ensure smooth and on-time flight operations. Deliver outstanding customer service while maintaining the highest safety and security standards. 🎯 Profile Bachelor's degree or equivalent. Excellent communication and customer service skills. Strong interpersonal skills with a customer-focused mindset. Ability to work under pressure in a fast-paced environment. Team player with a proactive attitude and strong problem-solving skills. Proficiency in Microsoft Office. Fluency in English, French, and Arabic is mandatory. Willingness to work shifts, including weekends and public holidays. 💼 Why Join Swissport? Join the world's leading provider of airport ground services. Work in a dynamic, multicultural, and international environment. Benefit from comprehensive training and opportunities for career growth. 📩 Ready to take off with us? Apply now via the link below.
Responsibilities
The agent is responsible for welcoming passengers and managing check-in, boarding, and arrival services. They ensure compliance with airline regulations and coordinate with operational teams to maintain on-time flight operations.