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Passenger Services Agent at Swissport

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 27

Salary

45000.0

Posted On

17 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Transportation & Logistics

Description

nspect and verify passenger documentation
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
Manage passenger baggage processing, including handling and fee calculation if applicable
Assist passengers as needed through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers, and passengers in need of wheelchair assistance
Direct passengers through Customs, Immigration, and Quarantine, as required
Make public address announcements as required
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
Comply with all federal, state, municipal, airport authority, and carrier security requirements and Swissport SOPs and policies
Operate equipment, including the jetway, computer keyboards, and carrier-specific reservation/ ticketing software
Produce all required, work-related documentation
Other duties as assigned

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Responsibilities

nspect and verify passenger documentation
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
Manage passenger baggage processing, including handling and fee calculation if applicable
Assist passengers as needed through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers, and passengers in need of wheelchair assistance
Direct passengers through Customs, Immigration, and Quarantine, as required
Make public address announcements as required
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
Comply with all federal, state, municipal, airport authority, and carrier security requirements and Swissport SOPs and policies
Operate equipment, including the jetway, computer keyboards, and carrier-specific reservation/ ticketing software
Produce all required, work-related documentation
Other duties as assigned