Passenger Services Agent YYZ (Canada) at Swissport
alberta, Alberta, Canada -
Full Time


Start Date

Immediate

Expiry Date

24 Jan, 27

Salary

45000.0

Posted On

26 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Transportation & Logistics

Description

 Inspect and verify passenger documentation

- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations

- Manage passenger baggage processing, including handling and fee calculation if applicable

- Assist passengers as needed through arrival and check‑in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance

- Direct passengers through Customs, Immigration, and Quarantine, as required

- Make public address announcements as required

- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate‑checked bags (cleared through security)

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Responsibilities

 Inspect and verify passenger documentation

- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations

- Manage passenger baggage processing, including handling and fee calculation if applicable

- Assist passengers as needed through arrival and check‑in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance

- Direct passengers through Customs, Immigration, and Quarantine, as required

- Make public address announcements as required

- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate‑checked bags (cleared through security)

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