Passenger Services Agents (Temporary 6 months) at Transat AT

Dorval, Quebec, Canada -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Teamwork, Judgment, Bilingual Communication, Lifting Ability

Industry

Travel Arrangements

Description

Company Description Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment. Job Description Welcome, inform and direct the passengers at the check-in counter; Register the passengers as well as their luggage in the computer system; Verifies all travel documents; At the gates, the passenger agent will proceed to the various announcements; Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs, etc.); Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company’s policies and work procedures; Be able to react properly in case of emergency and apply the measures to be taken; All other tasks necessary for the good operation of the Passenger Service Department. Qualifications High School Diploma or equivalent, studies in tourism, an asset Customer service experience; Obtain the Restricted area identity card (RAIC) upon hire; Must be available to work on various shifts (day, evening, night, week-ends, holidays). Must be available 24/7; Demonstrate judgment and problem-solving skills; Complete and successfully pass the initial training to obtain the passenger service agent positon; Enjoy working in a team environment; Ability to lift loads; Oral and written fluency in French and English *. *A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally. Additional Information 15 positions available (temporary, 6 months). Expected start date: End of January 2026. This position is located at Aéroport International Montréal-Trudeau. #LI-AB1 Employment Equity At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs. Lieu de travail: Poste en présentiel / On-site position Type d'horaire: Horaire rotatif – 40H/sem. : 4 x 10h, alternance jour/soir/nuit/fin de semaine / Rotating schedule – 40H/week: 4 x 10h, alternating day/evening/night/weekend. Contract Type: Temporary - Full Time Job Category: Unionized

Responsibilities

Passenger Services Agents will welcome, inform, and direct passengers at the check-in counter, as well as assist them at arrivals and departures. They will also verify travel documents and ensure compliance with legal and safety regulations.