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Patches West - Front Desk Coordinator at Regent Surgical

Richmond, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Tasks, Patient Check-in, Data Verification, Payment Collection, Customer Service, Confidentiality, Vendor Credentialing, EHR Management, Compassionate Communication, Documentation Preparation, Log Maintenance, Medical Record Keeping, Front Desk Management, Patient Interaction, Office Organization, BLS Certification

Industry

Hospitals and Health Care

Description

POSITION SUMMARY: Under the direction of the Business Office Manager the Front Desk Coordinator performs a variety of administrative tasks to arrange for the admission of patients to the surgery center. DUTIES/RESPONSIBILITIES: Answer and triage phone calls, greet and speak with patients and family members in a friendly and compassionate manner. Monitor the main entrance and serve as first point of contact for all visitors at the Center. Maintain daily visitor log. Prepare welcome packets and necessary documentation for next day cases. Provide welcome packets, and check-in patients including collecting and scanning of documents, verify and input patient data. Print estimate forms and obtain patient signature. Collect payment as needed or set up payment plans. Give appropriate instructions to patients and family members at the time of admission regarding expectations of the day. Appropriately record information in patient’s medical record including the download of information from EHR/paper chart to EMR. Responsible for vendor credentialing and access of vendors to the Center. Maintain waiting area and the front desk area in a neat and orderly manner. Maintain confidentiality of Center and patient information at all times to ensure compliance. Perform other duties as assigned. EDUCATION/EXPERIENCE REQUIRED: High school diploma or equivalent Proficient computer skills and office administrative experience BLS certification (as required by individual ASC policy) PREFERRED One year of front desk experience in a medical office or surgical center.

Responsibilities

The Front Desk Coordinator performs administrative tasks to facilitate patient admissions to the surgery center. Responsibilities include greeting patients, managing phone calls, and maintaining patient records.