Pathology Administrative Support Specialist at Epiarx Concierge PLLC

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

30.0

Posted On

23 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Communication, Case Coordination, Logistics, Data Entry, Scheduling, Administrative Support, Quality Control, Office Operations, Microsoft Office, Word, Excel, Outlook, Attention To Detail, Problem Solving, Empathy, Confidentiality

Industry

Medical and Diagnostic Laboratories

Description

Description Location: Washington, DC (in-person, Adams Morgan) Compensation: $25–$30/hour (non-exempt, OT eligible, commensurate with experience) About the Role EPIARX Diagnostics is a private pathology practice in Washington, DC, specializing in autopsy pathology and laboratory medicine services. This role sits at the intersection of operations, logistics, and client communication. You will be a key point of contact for families, institutions, and partners during time-sensitive and often emotionally difficult situations—while also ensuring that internal workflows move efficiently and accurately. This is a high-responsibility, fast-paced position that requires strong organization, sound judgment, and the ability to balance empathy with execution. Key Responsibilities Client Communication: Serve as a primary point of contact for incoming calls and inquiries. Communicate clearly and compassionately with families, institutions, and partners. Case Coordination & Logistics: Coordinate time-sensitive workflows including transport scheduling, autopsy coordination, and communication across multiple parties (drivers, funeral homes, pathologists). Documentation & Records: Prepare, review, and maintain accurate client records, intake documentation, and case files. Data Entry & Systems Management: Enter and manage data across internal systems with high attention to detail and accuracy. Scheduling: Manage calendars, appointments, and timelines across multiple stakeholders. Administrative Support: Handle day-to-day administrative tasks including filing, labeling, mailing, and general office organization. Quality Control: Review documents and workflows to ensure completeness, accuracy, and compliance. Office Operations: Maintain supplies, organization, and overall readiness of the office environment. Team Support: Assist across functions as needed in a small, growing team environment. Requirements What This Role Requires Ability to prioritize and operate under pressure with multiple competing demands Comfort handling a high volume of calls and requests Strong organizational systems and attention to detail Ability to communicate with empathy and professionalism in sensitive situations Willingness to handle a mix of administrative, logistical, and client-facing work Comfort working in a fast-paced, evolving environment with shifting priorities Ability to work closely with a small team and adapt to different communication styles Qualifications Bachelor’s degree preferred (Social Work, Psychology, or related field a plus) 1-3+ year experience in customer service, administrative support, or operations Experience in healthcare, legal, or other sensitive client-facing environments is a plus Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written and verbal communication skills High level of discretion and confidentiality Why Join Us Meaningful Work: Support families and institutions during critical moments Growth Opportunity: Be part of a growing organization with opportunities to take on more responsibility over time Team Environment: Work closely with a small, dedicated team Competitive Compensation & Benefits Benefits Health Insurance Subsidy Dental & Vision Insurance 401(k) with Matching Paid Time Off (PTO) + Birthday PTO 6.5-Day Holiday Break (Christmas Eve to New Year’s Day) Mental Health Days Employee Assistance Program (EAP) Commuter Benefits Disability (LTD/STD) Life Insurance Application Process Please submit your resume and a brief cover letter that addresses: Why this role interests you Your experience handling multiple priorities in a fast-paced environment Your approach to communicating with individuals in sensitive or emotional situations Your comfort level with a role that includes both administrative/logistical work and client interaction Apply Today If you are organized, adaptable, and motivated to contribute in a meaningful and operationally critical role, we encourage you to apply. EPIARX Diagnostics is an equal opportunity employer. In-person requirement: This role is based in our Adams Morgan office and requires on-site presence five days per week.

Responsibilities

The role involves managing time-sensitive logistics, autopsy coordination, and client communication for a pathology practice. You will also be responsible for maintaining accurate case records, data entry, and general office administrative support.